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FAQ's

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Frequently Asked Questions

  1. What size tent will I need for my event?
  2. Is it safe to erect a tent near an ocean, lake, or pond?
  3. What should I know about the surface, area above, and ground below my tent site?
  4. What should I know about parking and direct access for my event team?
  5. What happens at a site inspection? Am I obligated to rent something?
  6. Do I need a permit for my tent?
  7. Do you provide power, water, and toilet facilities?
  8. If I need to change my contract at the last minute or cancel an item on it, what are your policies?
  9. Can I visit your office for a one-on-one consultation?
  10. Do you have any references?

1. What size tent will I need for my event?

The tent size that will best accommodate your guests depends on many factors. For instance, if your event is a sit-down dinner or a stand-up cocktail party, the tent size for these different events will vary dramatically.  What goes underneath the tent will always determine its size (i.e. guest tables/chairs, caterer tables, dance floor, band area, etc.)  Most importantly, the space you have available for the tent and its required staking will ultimately determine tent size.  We suggest a FREE Site Inspection to survey the area in which you would like to hold your event. Please contact us so that we may assist you in determining the right size tent for your function and location. For a general idea, see our wedding example.

 

Below are a few examples of how you can determine the size tent you will need by calculating the square footage for the following events.  To more accurately determine the right size tent for your function please contact us and schedule a free site inspection (It is required in most cases):

 

Our Square Footage Recommendations

Area

Suggested Square Feet
Guest Tables (all sizes) x 10
8' Head table x 16
6' Bar per 100 guests and 2 Bartenders x 200
DJ Area x 200
5 Piece Band Area 16x16 Stage x 256
8' Buffet Table x 200

3' Cake Table

x 75

 

Outdoor Dance Floors
Guest Count Suggested Size = sq. ft.
50 guests 12x12 = 144
100 guests 16x16 = 256
150 guests 16x24 = 384
200 guests 24x24 = 576
250 guests 28x28 = 784
300 guests 32x32 = 1024

 

 

 

 

 

Wedding Example
200 guests x 10 square feet = 2000 sq. ft.
2 6' Bars x 200 square feet = 400 sq. ft.
1 DJ Area x 200 square feet = 200 sq. ft.
1 24x24 Dance Floor x 580 square feet = 580 sq. ft.
4 8' Buffet Tables x 200 square feet =  800 sq. ft.

1 3' Cake Table x 75 square feet = 75 sq. ft.

TOTAL: 4055 sq. ft.

 

 

 

For this wedding example, the closest size tent to accommodate 4055 square feet is a 40x100 Century pole tent.  Please view a sample layout of the event below:

 

 

 

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2. Is it safe to erect a tent near an ocean, lake, or pond?

Very exposed locations can be subject to high winds that can impact your event. Chase Canopy Co. has tented many locations where high winds have been a factor. While our equipment is of the highest quality and  built to withstand strong winds, there are limits to what can be done. To ensure that your event is a safe and fun time for all, Chase Canopy Co. reserves the right not to install equipment in conditions that the management deems unsafe. One example: Impending Hurricane. We strongly recommend a FREE Site Inspection to determine the level of safety in your high wind area.

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3. What should I know about the surface, area above, and ground below my tent site?

While a perfectly flat, grassy area may be the ideal site, we are quite capable of tenting many surfaces including: concrete, asphalt, roof tops, decks, sand, and any other type of surface.  Do you have an area that isn't quite level?  Anything is possible! Check out our catalog under flooring for examples and request a FREE Site Inspection to determine how we can make your area perfectly level! If the area is grassy, find out if there have been any puddle problems after heavy rains - water may collect under your tent! The most important thing to concern yourself with is underground wires, pipes, and sprinkler systems.  We highly recommend consulting with the building caretaker or referring to private home blueprints to make a determination.  Massachusetts Law requires a ground inspection prior to tent staking. A free service called DIG SAFE will fully inspect business grounds and curbside to your private home. However, they must be contacted at least one week in advance. The number is: 1-800-DIG-SAFE or visit them on the web at www.digsafe.com  You also need to consider overhead branches and power lines as well.  Tree branches can be trimmed, power lines cannot.

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4. What should I know about parking and direct access for my event team?

If planning a large event, there can be up to 20 cars and trucks for set-up, not including your guests' vehicles that will require parking. You may want to consider hiring parking attendants and/or a police officer to manage traffic flow. This will work in your favor. Your caterer, band, bar staff, and our delivery trucks will need direct access to your site. Getting as close as possible to the tent location is essential.  If access is restricted, additional charges may apply.

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5. What happens at a site inspection? Am I obligated to rent  something?

Setting up a free site inspection is very simple. Choose a date and convenient time to meet at the site location and contact us. We generally conduct inspections between 10 AM and 3 PM, Monday through Friday.  However, special arrangements can be made.  A professional will meet with you to discuss your event, measure the area to determine a suitable tent size, provide you with a brochure, and answer any questions you may have.  Upon request, your event can be demonstrated to you with CAD (Computer Aided Design) and a slideshow of our rental catalog.  Please allow 3 business days for site inspection follow-up. We are always excited to offer our unique services and if, for any reason, you choose not to rent with us, you will never be billed for services rendered.

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6. Do I need a permit for my tent?

Essentially, a tent is a temporary building. In many cases, town permits are required to erect a tent.  A visit to your local town hall's building department with flame certificates, supplied by us, and a small permit fee will ensure a safe and hassle free event. Fees range from $5 to $100. Charges apply if you would prefer that we handle this detail.

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7. Do you provide power, water, and toilet facilities?

Unfortunately, we do not provide power, water, or toilet facilities. These are the sole responsibility of the client.  However, by contacting us, we can recommend companies that we work closely with to provide you with all of your needs.  If your event site is a rental location, check to see if there are any restrictions on the use of the property. Some areas have curfews. Also, to avoid high grass and unexpected showers, check to see whom is responsible for mowing the lawn and turning off the sprinkler systems. (It has happened).

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8.  If I need to change my contract at the last minute or cancel an item on it, what are your policies?

Generally, we allow items to be added to your contract upon availability and up until the time of delivery.  Additional charges will apply for labor and second trips to your event.  If you cancel an item or do not use an item prior or during your event, our policy states that the 50% deposit made on the initial contract and items added is non-refundable. At the time of delivery and installation, you should be present to inspect all rental equipment. However, if you experience problems or defects with any of our rental products during your event, please contact us immediately and we will replace the item or rectify the problem at no cost. Please see our rental policies for further details.

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9. Can I visit your office for a one-on-one consultation?

Certainly! We'd love to have you stop by our offices. Please call to let us know what time you'll be arriving.  Below are a few maps and directions to help you on your way!

 

 

From Hyannis:

(Estimated Travel Time: 40 - 50 Minutes)

 

Take Route 6 West

to Route 25 West

and then onto I-195 West

Take Mattapoisett Exit 19A

Take a right at lights onto Route 6 West

Stay Straight on Rt. 6 W for about 1.4 Miles

Take a Right into driveway at (Green and White Chase Canopy Sign) immediately following The Pines - Professional Office Buildings on RIGHT

 

 

From Providence:

(Estimated Travel Time: 35 - 40 Minutes)

 

Take I-195 East towards Cape Cod

Take Exit 18 Towards Fairhaven

At 3rd Light take a left at intersection onto Route 6 East (Stop & Shop Plaza ahead on left)

Stay straight on Rt. 6 E for about 2.4 Miles (past Mattapoisett Town Line)

Take Left into driveway at (Green and White Chase Canopy Sign) immediately following Tokyo Sushi Bar & Denise’s Pet Care Ctr. on LEFT

 

From Boston:

(Estimated Travel Time: 45 Minutes - One Hour)

 

Take I-93 South

Merge onto Route 24 South

Take Exit 12 onto Route 140 South

Take Exit 2 towards Cape Cod onto I-195 East

Take Exit 18 Towards Fairhaven

At 3rd Light take a left at intersection onto Route 6 East (Stop & Shop Plaza ahead on left)

Stay straight on Rt. 6 E for about 2.4 Miles (past Mattapoisett Town Line)

Take Left into driveway at (Green and White Chase Canopy Sign) immediately following Tokyo Sushi Bar & Denise’s Pet Care Ctr. on LEFT

 

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10. Do you have any references?

Certainly!  Our return customers will gladly give you references and contacting them is easy!  See our listing below:

Jan Spark - Caterer

Shipyard Galley

10 Water Street

(508) 758-9408

superpages listing

 

Patty Nicholson-Caterer

Harriet's Custom Catering

9 Cottage Street

Marion, MA 02738

(508) 748-2053

 

Kate Corkum - Manager

Rotch Jones Duff House

396 County Street

New Bedford, MA 02740

(508) 997-1401

www.rjdmuseum.org

 

Susan Warner - Caterer

Nantucket Clambake Company

74 Skyline Drive

Nantucket, MA 02554

(508) 228-6036

www.nantucketclambake.com

 

Wendy Joblon

Special Event Planner

7 Rockland Farm

South Dartmouth, MA 02748

(508) 992-4502

www.wendyjoblon.com


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Revised: 02/05/08. Have a question or comment regarding this web site? Contact the webmaster.

 

 

 

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